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About

13 years of guiding teams to decisions.

I'm based in Prague and Amsterdam. Teams bring me in when product decisions are overdue, or when they keep going in circles.

Pavel Kroupa
PavelProduct definition

How I work

  • I lead the discussion and sketch at the same time.
  • In a single session, I keep track of both the big picture and the details.
  • Between sessions, I write. I'd rather send a draft than a meeting invite.
  • I work async, with short screen recordings.
  • I direct the visual design; a designer draws the pixels.
  • I write down every major decision and why we made it, so we don't keep revisiting it.

Who I work best with

  • People who care more about the result than about being right.
  • Teams where mistakes are costly: regulators, licenses, health, people's savings.
  • Founders who stay involved.

What I care about

  • We solve the real problem, then move on.
  • Results matter, and so do the people behind them.

So you know up front

What I'm not

  • I'm not a metrics-focused PM. I get decisions made.
  • I'm not an agency.
  • I'm not an extra pair of hands in Figma.

Lukáš Rykr, who reported to me, can tell you how I lead teams. Recommendations

Where I've worked

2023–2026Product Design Lead, CoinmateRegulated crypto exchange. Contract, 2 days a week. A design system from scratch, front-end specs, documentation for the MiCA license, and a new brand.
2023–presentFounding designer and co-founder, HeirloomDigital legacy, a new product from scratch. I covered the missing product management and took it from prototype to launch.
2020–2023Co-founder and founding designer, then Product Design Lead, LeeafFertility healthcare, a product from scratch. After 6 months, I took over design leadership and hiring. iOS, Android, and a physician portal, from discovery to launch. Brand identity and design system. White label for other IVF clinics on one system. 2 designers worked from the rules in the system without me.
2018–presentFreelanceSprints and research for Komerční banka, Česká spořitelna, CEMEX, and ESET. A workshop for BRENO · 2023. Audits for ESET, Jablotron, and Centropol.
2013–2018EarlierUX designer, Monster Worldwide (Boston and Prague), 2015–2018. Before that, UX and marketing roles, 2013–2015.

My strengths

EngineeringBusinessLeadershipComplianceProduct

I think in systems.

I work across banking, healthcare, and crypto, with engineering, business, leadership, and compliance. I quickly see how things connect, so the team moves right away.

10 meetings a year240+ videos

I work async.

I call a meeting only when it's needed. At Coinmate, we met 10 times a year, and I gave design briefs in 240+ Loom videos.

“at a time when we did not have the product function covered internally, was able to step in and take on a significant part of product management as well”

Ondřej SteklýChief Product Officer, Coinmate

10 more recommendations are in the portfolio.

From my work

Workshops, whiteboards, prototypes.

A room after a workshop: walls full of canvases, sticky notes, and whiteboards
A room after a workshop: a whiteboard, sticky notes, and papers on the table
Heirloom prototype map: every screen and the paths between them, grouped by role

Recommendations

What people I've worked with say.

Next step

Is something in your product still undecided? Let's talk.

30 minutes, no slides. In Prague, Amsterdam, or online.

Pavel Kroupa
On the call, you'll talk to me.