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Heirloom · 2026 · Digital legacy, a pivot from B2C to B2B

A new business direction in 4 iterations.

How it happened

B2C to B2B pivotscope and spec?What was expectedScreens in Figmawaiting, conflicts in devScope with leadersfacilitated questions1AI prototypefrom the codebase24 iterationswith comments1234New directionscope and specno conflicts in dev B2C to B2B pivotscope and spec?FigmawaitingScope with leadersfacilitated questions1AI prototypefrom the codebase24 iterationswith comments1234New directionscope and specno conflicts in dev

Product definition pipeline

Facilitationscope with leaders1repositorydesign systemAI prototypebuilt from code2Hosted on Vercelconnected repository3Commentsright in the prototype4feedback → next iterationFasteriterationsasynccollaboration Facilitationscope with leaders1repositorydesign systemAI prototypebuilt from code2Hosted on Vercelconnected repository3Commentsright in the prototype4feedback → next iterationFasteriterationsasynccollaboration

Timeline

  1. Where it was stuck

    Everyone expected Figma screens

    The company was pivoting from B2C to B2B and needed to pin down the product scope and spec. Everyone expected screens in Figma. Instead, I set up a process with a working prototype in every iteration.

  2. Step 1

    Scope with leadership

    I facilitated the questions that defined the project scope.

  3. Step 2

    AI prototype from code

    The prototype was built with AI from the existing repository and design system.

  4. Step 3

    Fast iterations with comments

    Comments went directly into the prototype. It covered every state, including edge cases.

  5. Result

    New direction in 4 sessions

    Disagreements that used to surface during development were settled during prototyping. We settled the new direction in 4 sessions.

At a glance

Client
Heirloom
Company
A platform where people keep their life story and memories of loved ones for future generations.
Period
2026
Field
Digital legacy, a pivot from B2C to B2B
My role
Founding designer and co-founder · remote team of 8, with no product manager

The work itself

  • The dashboard for a community that manages its members’ accounts. This part came with the move to B2B.
  • The home page for individuals, with prompts for a story that takes under 2 minutes.
  • On mobile, the cards scroll sideways and the rest stacks in one column.
  • Components from the Figma design system that the prototype was built on.

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Next step

Where are you stuck?

Write to me. In a 30-minute call, I'll tell you whether I can help, without slides or a long proposal.

Pavel Kroupa
On the call, you'll talk to me.